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2
9−7.
Class 12 · English Medium · Pearson Edexcel · Business studies
Evaluate a small pilot using customer outcomes and delivery constraints.
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A pilot should test a decision-relevant assumption with an observable outcome. Enquiries, bookings, attendance and learning are different measures. Avoid treating one as proof of the others. A decision needs capacity, cost and a stopping or review rule.
A fictional course gets30 enquiries,9 bookings and 7 attendees. Booking conversion is 9/30=30% of enquiries. Attendance is 7/9 of bookings. Neither establishes improved learning.
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2
9−7.
30
9/30×100.
5
12−7.
Write in your own words. A guardian or teacher should review this response.
They use different denominators and locate different problems in the service process.
Define both groups.
Write in your own words. A guardian or teacher should review this response.
Run one additional time slot if supervision is available, then compare actual attendance and delivery cost against stated targets.
Use measurable conditions without promising success.
Write a pilot plan that names a question, outcome, comparison and review decision.
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